When your hosting company offers live chat support, you'll be able to talk to a representative live and learn helpful information or get an issue resolved in a very timely manner. The basic advantage of using chat rather than calling to talk with a live person is that you will need only a computer with access to the web, so you won't pay any fees in the event that you are in a different country or state. What's more, it'll be simpler to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes difficult to give to the other side on the phone. The real-time chat is also a considerably faster option to contact your website hosting supplier's support team as compared to using a ticketing system. Last, but not least, in the event that some problem needs a little more time to be resolved, you are able to do something else entirely while you wait for assistance on the live chat, therefore you won't waste time - something that's not possible when you are on the phone.

Live Chat Support in Shared Website Hosting

As a part of the support services that we offer for all of our Linux shared website hosting, you'll find live chat support that is online 24/7, even on holidays. You are able to get in touch with us no matter if you already own an account or not, considering that we will assist you with almost anything, ranging from supplying you with basic info about our services if you are not our client yet and you are considering to purchase one of our plans, to helping you with creating an e-mail account in an email client. Part of the issues are more complicated and time-consuming, so you'll have to use the ticketing system that is integrated in our Hepsia hosting Control Panel, but we can save you time and assist you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with our Linux semi-dedicated hosting, you can get the answers for any questions you may have or get a lot of issues resolved quickly. The service is accessible every day, so that you'll be able to speak to a representative even on weekends and holidays. In the event that you are unsure which plan is better for your sites or if our revolutionary cloud hosting platform covers some system requirements, you may join our live chat before buying anything. In case you are an active customer, you will be able to get more info about account settings, billing issues along with various common tech troubles you may experience, for instance if you cannot set up an e-mail account in a client on your computer system. The live chat will save you a lot of time no matter where you are or when you contact us.