Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour answer guarantee with all of our Linux shared website hosting packages, meaning each individual assistance inquiry you post is going to be replied to in less than 1 hour max. Our support company members have been taught to rapidly handle any issue and to present you with quick information on any issue that you possibly have.
A Top–quality Support Service
It is easy to write to us 24x7x365 with any problem you possibly have relating to our offerings. Now we have consultants available at all times to give you assistance every time required. You may use the ticketing system or send us a message at any moment, or you can grab the telephone or use the live chat during business hours.
An Intuitive Help Section
Our Control Panel supplies a broad knowledge base that is built into all areas. In each area, you’ll find a Help button which will load for you a selection of step–by–step tutorials on how to make use of a selected feature or accomplish a specific action. Moreover, we have made educational films in an effort to get a better idea of the Control Panel’s interface.