A 99.9% Server Uptime
We have set up our shared website hosting system using dependable hardware components and strongly customized software. Our admins have installed a customized version of Security–Enhanced Linux on our physical servers in order to guarantee optimal protection and reliability. We have installed a number of denial–of–service protection tools along with highly efficient firewall programs to make sure our network is impregnable and safe.
All our Linux shared website hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to deliver a first–class web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve set up our very own custom network in an attempt to ensure a mega–fast connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you pick: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re dissatisfied with our hosting services, or if you find them insufficient, or if you decide that you require a Linux VPS web hosting rather than a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you will keep complete control over your domains even if you delete your hosting account with us.
24/7 Technical Support
We’ve cautiously picked each individual member of our 24x7 support staff so that we can offer you the very best customer support you can possibly get. Each of our support engineers has several years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. And they’re available 24x7 – you’ll be able to call them at any moment and they will get back to you as quickly as possible.
Their average response time is below twenty minutes, while with other hosting companies you have to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your queries will be responded to in less than sixty minutes.