Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the intuitive Help section included in our Website Control Panel. It includes a huge knowledgebase with regularly asked questions and in–depth how–to articles contributed by our knowledgeable technical support team.

  • Top quality support service

  • Instructional Video Clips

  • If you prefer to see how an action is achieved or how a problem is dealt with, instead of just reading about it, check out our compilation of step–by–step video tutorials. They cover many different topics and will help you quickly find your way around the Website Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 tech support service and include a sixty–minute support ticket response time guarantee. Our expert support engineers will be available to you 24x7x365 and will rectify any issue that you might run into within maximum sixty minutes after the customer support ticket submission. Normally, a reply will be given to you within 20 minutes.