1 hour ticket response
Timeliness is our chief concern and this is the reason why we have a team of expert tech support engineers who are eager to provide a prompt reply to any question that you might possibly have. Just send your helpdesk ticket from the Website Control Panel and we will reply back to you within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute support ticket response time.
A Premium Client Care Service
We’ve got a team of web hosting support engineers who will be happy to respond to all your inquiries every time you need support. The vast majority of our customer service team representatives have many years of experience in the Linux shared website hosting sphere, which means that you can constantly rely on rapid and accurate answers to your inquiries.
A User–Friendly Help Center Section
To help you find a quick hint on how you can use a certain feature, we have incorporated a very user–friendly Help Center section in our Website Control Panel. You can search through an enormous selection of web hosting account administration articles and website management articles, take a glimpse at our F.A.Q. archive or check out our step–by–step video tutorials.