Though this isn't the keyaspect to recognize a dependable shared website hosting provider from a bad one or a reseller from an actual supplier, the option to call and communicate with a live person is a sign that you aren't working with a one-person company and that you can get in touch with someone any time you're looking for help. The phone support for hosting services may vary from general to expert, which means that the issues which can be resolved with a call differ depending on the company. In most cases, these matters are more basic and feature billing or first level technical issues as more complex issues generally require a support ticket where both you and the system administrators can track the proceedings with a given issue. Nevertheless, being able to call your provider can save you a lot of time and efforts for the numerous tiny problems that will eventually show up at the time you manage your hosting account.

Phone Support in Shared Website Hosting

Because we have live phone support 14 hours daily, you'll be able to get in touch with us and talk to one of our customer support representatives to get more info about all Linux shared website hosting that we offer and ensure that our servers meet the system requirements for your websites before purchasing anything. For your benefit, we have phone numbers on as many as 3 different continents so that you can call the one closer to you - in the USA, the United Kingdom or Australia. In case you're already a customer, you will be able to give us a call about general and billing issues, and even about some technical issues. If the issue is strictly technical or it needs longer time to analyze, you should employ our ticketing system, which will allow both you and our tech support crew to monitor the details supplied by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there will always be someone to help you if you have any questions about the semi-dedicated server plans that we offer. Whether you wish to learn more about the plans, you have a billing issue or some general problem, you can give us a call. Despite the fact that some more complex troubles may require a support ticket to give some time to our technical support crew to analyze, we are able to help you with lots of tech questions on the phone as well, saving you time and efforts. As we have data centers on 3 different continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. In case you're in a different country, we also have an international number where you can contact us.