Although the hosting service provided by the different companies is nearly identical, every provider has their own platform with its own modifications and different ways to carry out given tasks. In this case, an info-crammed knowledge base would be exceptionally useful both for people with little to no experience and for technically capable users who will sooner or later learn how given operations are done, but will lose some time meanwhile. The objective of such a knowledge base is to help make the service quick and easy to use, saving users loads of time and effort. The outcome is gladder clients, as they can swiftly find the info they need, and a lot less work for the help desk staff members, because usually most of the enquiries and problems that clients have got are already listed in the knowledge base. If the articles themselves are adequately written and encompass more things, you’ll be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we are offering come with a detailed knowledge base where you can find all you may ever need to know about your web hosting account. Whether you’re planning to set up a brand-new MySQL database, to forward a domain by means of an .htaccess config file or to create an e-mail address on your desktop computer or cell phone, you can simply check our help articles and all the info that you require will be there. When you open a specific section of the Hepsia hosting Control Panel, you will see articles that are dedicated to the features that can be accessed through it. In case you prefer to check the entire collection of articles and get familiar with all the features that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost best to cover any difficulty that you might encounter, but if you do not find the info that you need, you can always get in touch with us, as our tech support staff members are at your disposal 24 hours a day.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include an elaborate article repository where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it based on the feedback that we have gathered from our clients over the years and, as a consequence, our articles tackle specific issues that you may chance upon and suggest the best means of solving them, for instance receiving a 500 Internal Server Error message or not being able to send email messages from your desktop PC even though you have the correct outgoing mail server settings. The articles are available in every section of the Control Panel and you can consult them whenever you want. They can help you widen your knowledge not only about our platform, but also about the web hosting field as a whole, as they contain elaborate guides and general info such as what cron jobs or file permissions are.